TMone provides inside sales, business process outsourcing (BPO) and customer relationship management (CRM) services through two distinct yet synergetic divisions.
The diverse suite of services afforded to clients through convergence of the two divisions is a unique value-add for companies looking for a complete outsourced CRM solution.
TMone’s operational CRM division provides fully enabled contact center services that support the full customer life cycle using state of the art, multi-media communications. Specializing in Business to Business (B2B) interactions, the division renders a wide range CRM services including customer acquisition, Telephone Account Management (TAM), customer care, retention, win-back and back office services.
From concept to execution, TMone’s analytical CRM and Database Management division supports its client’s efforts by providing targeted direct marketing lists and associated ancillary services such as database profiling, analysis, creative services and the execution of campaigns.
Service Expertise
- Outsourced Inside Sales
- Customer Relationship Management (CRM)
- Telephone Account Management (TAM)
- Customer Care
- Back Office
- Outbound/Inbound B2B & B2C
- Winback
- Retention E-Selling
TMone Advantage
TMone has a proven record of providing exceptional results for clients at a cost advantage. Innovative operations and a top level management team have made TMone an industry leader
- Outsourced B2B Service Specialists
- Proven Results
- in-Depth Reporting & Analysiss
- Responsive & Nimble
- Integrated Technology
- High Level Employees
- Cost Effective In-house Database Marketing Services
Examples of TMone Clients:
